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Saytype — Terms of Service

Draft — not legal advice. Review by counsel before publication.

Open items before publication: effective/updated dates; the support address (support@saytype.dev — email routing to be enabled); the Global plan and pricing table; confirmation of the governing-law/court wording with counsel.

Last updated: [DATE] · Effective date: [DATE]

These Terms of Service ("Terms") govern your access to and use of the Saytype desktop application, related websites, and services (collectively, the "Service"), provided by Mediio Co., Ltd. (주식회사 메디오), a company organized and operating under the laws of the Republic of Korea, which operates the Saytype service ("Mediio," "we," "us," or "our").

By creating an account, downloading the application, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Provider information

1. The Service

1.1 Saytype is an always-on dictation application for macOS and Windows. It listens to your speech while dictation is active and types the transcribed text at your cursor position in the application you are using.

1.2 The Service is provided "as a productivity tool." Saytype is not a medical device and is not intended for use in clinical, diagnostic, or other regulated contexts where transcription errors could cause harm. You are responsible for reviewing transcribed text before relying on it.

1.3 A free allowance (currently 10 hours of dictation time) is available. Paid subscriptions provide additional monthly time (currently USD $10 per month for 25 hours of dictation time per 30-day billing cycle; higher tiers may be offered where available). Actual usable time may vary depending on your usage environment. We may change allowance amounts and pricing with prior notice as described in Section 9.

2. Eligibility

2.1 You must be at least 16 years old (or the minimum age of digital consent in your country of residence, if higher) and legally capable of entering into a binding contract to use the Service.

2.2 If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts

3.1 You may need to create an account (e.g., via Google sign-in (OAuth 2.0) or another supported method) to use paid features. You must provide accurate information and keep your account credentials secure.

3.2 You are responsible for all activity under your account. Notify us promptly at support@saytype.dev if you suspect unauthorized use.

3.3 Accounts are personal. You may not sell, transfer, share, or lend your account or subscription to any third party.

3.4 We may suspend or terminate accounts that violate these Terms or applicable law, in accordance with Section 6.

4. Subscriptions, Auto-Renewal, and Cancellation

4.1 Subscription. Paid access is sold as a recurring subscription. The current plan, price, billing cycle, and included dictation time are shown at checkout.

4.2 Automatic renewal. Your subscription automatically renews at the end of each billing cycle (currently every 30 days) at the then-current price, until you cancel. By subscribing, you authorize us and our payment processors to charge your selected payment method for each renewal.

4.3 Pre-renewal notice. We will display your next billing date and amount in your account page, and where required by applicable law (e.g., the California Automatic Renewal Law), we will send a renewal reminder email before charging, disclose the renewal terms clearly at checkout, and provide a straightforward cancellation method.

4.4 Cancellation. You may cancel at any time from your account page or by contacting support@saytype.dev. Cancellation takes effect at the end of the current billing cycle; you retain access to your paid allowance until then. We do not prorate partial cycles except where required by law or stated in our Refund Policy.

4.5 Price changes. If we increase the subscription price, we will notify you in advance (by email or in-app notice) before the new price applies to your renewal. If you do not agree, you may cancel before the change takes effect.

4.6 Payment methods. Payments are processed by PayPal Holdings, Inc. (including credit/debit cards through the PayPal checkout, where offered). We do not store your full card number. Taxes (VAT/GST/sales tax), where applicable, are shown at checkout.

4.7 Failed payments. If a renewal payment fails, we may suspend paid features and notify you; your subscription may lapse if the payment is not resolved within the grace period we specify.

4.8 Refunds, the EU/UK 14-day withdrawal right, and related procedures are set out in the Refund Policy, which forms part of these Terms.

5. Your Content and Data

5.1 Audio and transcripts. While dictation is active, your audio is streamed to our speech-to-text processor and converted to text in real time. Audio is not retained after transcription and is not used to train AI models. Transcribed text is typed into your local application and is not stored on our servers. Details are in the Privacy Policy.

5.2 Your responsibility. You retain all rights to the content you dictate. You represent that you have the necessary rights and consents to dictate content through the Service — including, where applicable, the consent of other speakers whose voices are captured, and compliance with applicable wiretapping/recording laws in your jurisdiction.

5.3 No sensitive-use warranty. Do not use the Service to dictate information where an error or disclosure could cause significant harm (e.g., medical, legal, or financial instructions issued without review). Review all transcribed output before acting on it.

6. Acceptable Use

6.1 You agree not to:

a. use the Service in violation of any applicable law or regulation; b. resell, sublicense, rent, or provide the Service to third parties as a service bureau, except as these Terms allow; c. reverse engineer, decompile, disassemble, or attempt to extract the source code of the application, or circumvent any technical protection or rate-limiting measure; d. interfere with or disrupt the Service, including by automated means (bots, macros, scripts) designed to abuse free allowances, referral or promotional benefits, or to impose unreasonable load on our infrastructure; e. use stolen payment methods, abuse the refund or chargeback process, or fraudulently obtain benefits; f. upload or transmit malicious code, or attempt unauthorized access to our systems; g. impersonate any person or misrepresent your affiliation; h. use the Service to dictate content that infringes third-party intellectual property or privacy rights, or that is unlawful, defamatory, or harassing; i. use the Service in high-risk environments requiring fail-safe performance (e.g., emergency response, medical life-support, air traffic control) where failure could lead to death, personal injury, or significant property damage.

6.2 Enforcement. If you violate Section 6, we may, depending on severity: issue a warning, temporarily suspend, or terminate your account and subscription. Benefits obtained fraudulently (free time, codes, referral rewards) may be revoked. For material violations we may act first and notify you promptly thereafter. Remedies under applicable law, including statutory refund obligations, remain unaffected.

7. Intellectual Property

7.1 The Service, including the application, designs, text, graphics, logos, and software (excluding Your Content), is owned by Mediio Co., Ltd. or its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes.

7.2 Except for a limited right to use the Service, no rights are transferred to you. All rights not expressly granted are reserved.

7.3 Feedback. If you provide suggestions or feedback about the Service, we may use them without obligation or compensation to you.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers. To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that transcription will be error-free, uninterrupted, or available at all times. Nothing in this Section excludes or limits rights that cannot be excluded under mandatory consumer protection law in your country of residence (including EU/UK statutory rights).

8.2 Limitation. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts you paid us in the 12 months preceding the claim, or (b) USD $50.

8.3 Excluded damages. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill.

8.4 These limitations do not apply to liability for willful misconduct or gross negligence, personal injury/death, fraud, or any other liability that cannot be limited under applicable law.

9. Changes to the Terms and the Service

9.1 We may modify the Service (including features and allowances) over time. We will give reasonable notice of material reductions affecting paid subscribers where feasible.

9.2 We may update these Terms to reflect changes in the Service or legal requirements. We will post the updated Terms in the app/website with a revised "Last updated" date and, for material changes that affect your rights, provide advance notice by email or in-app notice (at least 7 days; at least 30 days for changes materially adverse to you, where practicable). Continued use after the effective date constitutes acceptance. If you do not agree, you may cancel your subscription and stop using the Service; where you have a withdrawal/refund right, it is unaffected.

10. Termination

10.1 You may stop using the Service and cancel your subscription at any time (Section 4.4). You may request deletion of your account at support@saytype.dev.

10.2 We may terminate or suspend your account for material breach of these Terms, for legal or safety reasons, or if the Service is discontinued, with notice where required by law. Upon termination, your license to use the Service ends; Sections 5.2, 7, 8, 11, and 12 survive.

11. Governing Law and Jurisdiction

11.1 These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-laws principles.

11.2 Any dispute arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent court in Seoul, Republic of Korea, unless mandatory consumer protection law in your country of habitual residence grants you the right to bring proceedings in, or requires proceedings to be brought in, your local courts (e.g., under EU Regulation 1215/2012 or the UK equivalents), in which case those mandatory rules prevail.

11.3 Nothing in these Terms deprives you of mandatory consumer protections under the law of your country of residence.

12. General

12.1 These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Mediio Co., Ltd. regarding the Service.

12.2 If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver.

12.3 You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a reorganization, with notice where required.

12.4 Contact: support@saytype.dev.